Privacy Policy

Effective date: 4 July 2026

Filing.pk (Private) Limited (“Filing.pk”, “we”, “us” or “our”) operates the website https://filing.pk. We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, who we share it with, and the choices you have.

1. Information we collect

Information you provide. When you register, place a service request, or contact us, we collect details such as your name, email address, phone number, and the tax, financial and identity documents you choose to share with us to perform the service you have requested.

Information collected automatically. When you visit our website we automatically collect certain usage data — such as pages viewed, the pages you came from, your approximate location, and your device and browser type — using cookies and similar technologies (see section 2).

2. Cookies & tracking technologies

We use cookies and third-party tools to understand how our website is used and to improve our services and marketing:

• Google Analytics 4 — measures website traffic and usage.
• Google Tag Manager — manages the tags listed here.
• Meta (Facebook) Pixel — measures and improves our advertising, including showing relevant ads (remarketing) on Facebook and Instagram.
• Microsoft Clarity — anonymous session analytics and heatmaps to help us improve usability.

These tools may set cookies and collect usage data such as your IP address and browsing activity on our site. We do not pass sensitive personal information (such as your CNIC, passwords, or financial documents) to these advertising or analytics tools.

3. How we use your information

• To provide and process the services you request (NTN registration, income tax filing, sales tax, company registration, bookkeeping, and related services).
• To respond to your enquiries and provide customer support.
• To operate, maintain and improve our website and services.
• For marketing and remarketing — showing you relevant ads — where permitted.
• To comply with our legal and regulatory obligations.

4. How we share information

We do not sell your personal information. We may share it only as needed:

• With the Federal Board of Revenue (FBR), SECP and other relevant authorities, as required to carry out the service you have requested.
• With trusted service providers who help us operate (for example hosting, email and payment processing), under confidentiality obligations.
• With analytics and advertising providers, limited to the usage data described in section 2.
• Where required by law, court order, or to protect our legal rights.

5. Data security

We use reasonable technical and organisational measures — including encrypted (HTTPS) connections and restricted access — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices

• You can block or delete cookies through your browser settings.
• You can opt out of Google Analytics using Google’s browser add-on.
• You can adjust your ad preferences and review Off-Facebook Activity in your Facebook account settings.
• You can contact us to access, correct, or request deletion of your personal data.

7. Third-party links

Our website may contain links to other websites (for example the FBR portal). We are not responsible for the privacy practices of those sites and encourage you to read their policies.

8. Children

Our services are intended for individuals aged 18 and over and are not directed to children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised. Please review it periodically.

10. Contact us

If you have any questions about this policy or your personal information, contact us:

Filing.pk (Private) Limited
Suite 901, 9th Floor, Fortune Tower, Shahrah-e-Faisal, Block 6 P.E.C.H.S., Karachi 75400, Pakistan
Email: info@filing.pk · WhatsApp: +92 349 0241992